Our Process
● Initial Inquiry & Care Assessment: The client contacts EJCUC to discuss their pet’s breed, age, temperament, daily routine, specific care instructions, and required service dates.
● In-Home Meet & Greet: We schedule a complimentary introductory visit to meet your pet, review home access, feeding schedules, and neighborhood walking routes to ensure a comfortable, stress-free match before finalizing the agreement.
● Customized Scheduling & Access Coordination: Our team locks in your dedicated service calendar, confirming key exchange protocols, gate codes, vet contact information, and emergency preferences.
● Service Arrival & Check-In: The EJCUC pet care professional arrives on-site right on schedule, utilizing GPS-enabled check-in tools and preparing with the owner-provided leash, harness, and food.
● Guided Walks & Exercise: For dog walking, our walker navigates safe, familiar neighborhood routes while maintaining proper control, pace, and attentiveness to your dog’s physical needs.
● In-Home Companion Care: For pet sitting, our sitter spends quality time engaging your pet through indoor companionship, playtime, and reassurance in their own familiar environment.
● Feeding & Hydration Maintenance: The caregiver prepares meals and provides fresh water utilizing the client’s own food, treats, and bowls, meticulously following all specific dietary guidelines.
● Post-Visit Tidy-Up & Secure Departure: The caregiver cleans up any pet waste, tidies the immediate feeding or entryway area, and ensures the home is securely locked upon departure.
● Daily Report & Client Handover: A detailed digital update complete with walk routes, photos, and visit notes is sent directly to you, ensuring complete peace of mind until you return home.
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